Slipping the noose on IT project benefits

Every business case for a new IT system must identify and argue for resulting benefits. Benefits management is a well-established competency for ensuring benefits are identified, quantified, tracked and realised. Realised benefits justify the initial investment.  Victoria’s State Treasury, which funds some very large IT projects, including a number that have gone off the rails has started providing much-needed guidance on identifying and planning for anticipated system benefits. In light of continuing problems with large public sector IT projects (Queensland Health payroll system, Victoria’s licensing system)  this is important capability-building.

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